Terms of Service
Legal terms and conditions for using CookieBolt
Last Updated: August 18, 2025
Welcome to CookieBolt! These Terms of Service ('Terms') govern your use of the CookieBolt website at https://cookiebolt.com ('Service') and the cookie consent management platform provided by CookieBolt ('Company,' 'we,' 'us,' or 'our').
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
1. Description of Service
CookieBolt is a lightweight consent management platform that enables websites to quickly add compliant cookie banners, block non-essential scripts until consent, and capture auditable consent across regions. Our Service includes:
- JavaScript embed script for cookie consent management
- GDPR, CCPA, and ePrivacy regulation compliance tools
- Customizable cookie consent banners and settings
- Analytics and reporting for consent data
- Dashboard for managing multiple websites
- API for programmatic consent management
2. Account Registration and Eligibility
2.1 Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3. Acceptable Use
3.1 Permitted Use
You may use our Service to:
- Implement GDPR and CCPA compliant cookie consent on your websites
- Manage and track user consent preferences
- Generate compliance reports and audit trails
- Customize consent banners to match your brand
3.2 Prohibited Use
You may not use our Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Distribute malware, spam, or harmful content
- Attempt to gain unauthorized access to our systems
- Reverse engineer or attempt to extract source code
- Use the Service for illegal tracking or surveillance
- Exceed rate limits or abuse our API
4. Pricing and Payment
4.1 Subscription Plans
CookieBolt offers various subscription plans with different features and usage limits. Current pricing is available on our website and may be updated from time to time with reasonable notice.
4.2 Payment Processing
Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees. You are responsible for keeping your payment information current.
4.3 Refund Policy
14-Day Money-Back Guarantee: We offer a full refund within 14 days of your initial purchase if you are not satisfied with our Service. Refunds for subsequent billing periods are evaluated on a case-by-case basis.
4.4 Usage Limits
Each subscription plan includes specific usage limits (e.g., monthly pageviews). Exceeding these limits may result in additional charges or service restrictions as outlined in your plan details.
5. Intellectual Property Rights
5.1 CookieBolt Ownership
The Service, including all software, technology, designs, and content, is owned by CookieBolt and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to use our embed script and Service for your websites in accordance with these Terms and your subscription plan.
5.3 User Content
You retain ownership of content you provide to our Service (e.g., website configurations, custom text). By using our Service, you grant us a license to use this content to provide the Service to you.
6. Data and Privacy
6.1 Data Processing
CookieBolt processes personal data as described in our Privacy Policy. By using our Service, you acknowledge that you have read and understood our Privacy Policy.
6.2 Customer Responsibilities
As a customer, you are responsible for:
- Ensuring your use of CookieBolt complies with applicable privacy laws
- Implementing appropriate consent mechanisms on your websites
- Providing accurate information about your cookie usage
- Maintaining your own privacy policy that covers your data practices
6.3 Data Security
We implement reasonable security measures to protect data processed through our Service. However, no system is completely secure, and you acknowledge the inherent risks of data transmission over the internet.
7. Service Availability and Support
7.1 Service Level
We strive to maintain high availability of our Service but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages that temporarily affect Service availability.
7.2 Customer Support
We provide customer support via email during business hours. Response times may vary based on your subscription plan and the complexity of your inquiry.
8. Termination
8.1 Termination by You
You may terminate your account at any time by canceling your subscription through your dashboard or by contacting our support team.
8.2 Termination by CookieBolt
We may suspend or terminate your access to the Service if you violate these Terms, fail to pay fees, or engage in activities that harm our Service or other users.
8.3 Effect of Termination
Upon termination, your access to the Service will cease, and we may delete your data after a reasonable period. The embed script on your websites may continue to function for a limited time but will eventually stop working.
9. Disclaimers and Limitation of Liability
9.1 Service 'As Is'
The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will meet your requirements or be error-free.
9.2 Limitation of Liability
Important: To the maximum extent permitted by law, CookieBolt's total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
9.3 Compliance Disclaimer
While CookieBolt is designed to help with privacy compliance, you are responsible for ensuring your overall compliance with applicable laws. We recommend consulting with legal professionals for specific compliance requirements.
10. Governing Law and Disputes
10.1 Governing Law
These Terms are governed by the laws of the jurisdiction where CookieBolt is incorporated, without regard to conflict of law principles.
10.2 Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the jurisdiction's arbitration association.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting the updated Terms on our website with a new effective date
- Sending email notification to your registered email address
- Displaying a prominent notice in your dashboard
Continued use of the Service after changes become effective constitutes acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
For legal inquiries, please include "Legal Notice" in your email subject line.
By using CookieBolt, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.